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Do I purchase the materials or do you?
- Materials are either provided by you, or you may opt to have us purchase them for you.
We always strive to find the best deal for the dollar without compromising quality. Keep in mind, you will pay for the time we spend acquiring your materials.
Materials won't fit in my car. Can I put on 'will call' and have you pick them up for me?
-
No problem.
Simply pick out your materials, pay for the merchandise, and either
provide us with the receipt for pickup, or advise the store to allow
pickup by KB Handyman Services. We will deliver the
materials to you, and do the installation work to complete your project.
You will pay for time we spend picking up the
materials.
Do you work by the hour, or by the project?
-
Small repair work, requiring 1-8 hours is usually done 'by the hour'.
Larger projects, with many steps (i.e.
dry time for primer, drywall, etc) are more cost effective if bid as
a 'project'. Our 'labor' bid will not change unless
requirements change during the project. The 'material' estimate
may be higher/lower, depending upon the actual cost. Keep in mind,
you will pay our hourly rate for handyman's time spent procuring
materials for your job.
If I provide a list, and show you what I need — do I have to be home while you do the work?
- Many of our customers feel comfortable leaving us a key or arranging access to their property, so we can handle their request/s while they are at work.
I live in another state, but own property in the area — can you work with my tenant to resolve some repair issues?
-
Quite a few of our rental property owners
live in another state. Upon request, we arrange with tenant (if
applicable) to do approved repairs/upgrades. We invoice the
owner, who pays us with a check by mail.
Why do so many other handymen NOT show up or
fail to return my calls?
-
Handyman services sometimes consists of an
unemployed guy with a truck and some tools, trying to get by. Many aren't running an actual business, likely require cash payment only, and do not take the job seriously. We hear stories all of the time about 'no shows' and 'lack of responsiveness' from these
types of handymen.
I have an emergency - can you help me NOW!
- We do our best to assist in emergency
situations. We will re-arrange our schedule to accommodate,
if at all possible.
Are you a licensed contractor?
- KB Handyman Services is not a licensed
contractor. We work legally, with a business license.
Do you work on weekends (Saturday and/or
Sundays)?
- Yes, we work 7 days a week. Weekend
appointments book up quick, so it is best to plan ahead if you need
Saturday or Sunday service.
Do you invoice for services rendered?
- Yes, we will invoice if (upon completion
of service call) payment is not possible in person.
Do you accept checks or only cash? How
about credit cards?
Do you service my town?
How soon can I get an appointment?
- We work by a schedule, which varies from
week to week. Sometimes, same day service is possible. Typically, we can schedule appointment for the same week.
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